Refund policy

Return and Refund Policy

Bloom Where You Break

Last Updated: October 14, 2026

At Bloom Where You Break, we want every purchase to be a meaningful part of your journey. If something isn't right with your order, we're here to help.

1. Physical Product Returns

We accept returns of eligible physical products within 30 days of delivery.

To qualify for a return:

The item must be unused and in its original condition.
The item must be returned with its original packaging, where applicable.
Proof of purchase or an order number is required.
Returns must be requested within 30 days of delivery.

To begin a return, email hello@bloomwhereyoubreak.com with your order number and reason for the return.

Please do not send items back without contacting us first.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include your order number, a description of the issue, and photographs when available.

We will review the issue and arrange an appropriate replacement, refund, or other remedy in accordance with applicable law.

3. Nonreturnable Items

Unless required by applicable law, the following items are generally not eligible for return:

Digital downloads and ebooks once delivered or accessed.
Personalized or custom-made products, unless defective or incorrect.
Gift cards.
Products marked as final sale, where legally permitted.

4. Return Shipping

Customers are generally responsible for return shipping costs for changes of mind.

If an item is defective, damaged, or incorrect, Bloom Where You Break will provide an appropriate remedy, including applicable return shipping costs where required.

5. Refund Processing

Once we receive and inspect an eligible returned item, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method. Processing times depend on the payment provider and financial institution.

Original shipping charges are generally nonrefundable for change-of-mind returns, except where required by law.

6. Bloom Circle Memberships

Bloom Circle monthly and annual memberships are subscription-based services.

Membership payments are generally nonrefundable once a billing period has begun, except where required by applicable law.

Members may cancel their subscriptions before their next renewal date to prevent future recurring charges.

Membership access will continue through the end of the current paid billing period.

For full details, please review our Purchase Options Cancellation Policy.

7. Events and Experiences

Event tickets, workshops, retreats, and other separately purchased experiences may have their own cancellation and refund conditions.

Applicable terms will be communicated on the event registration or purchase page.

8. Your Consumer Rights

Nothing in this policy limits rights or remedies available to customers under applicable consumer protection laws.

9. Contact Information

For return requests, refunds, damaged orders, or purchase questions: